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COVID-19 Important Information

How we're helping to keep you safe.

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COVID-19 Update

What we're doing at our Parks to keep you and the whole team safe!

Please read the following ahead of visiting any jump giants Park

At Jump Giants we have always had our customers safety at the forefront of what we do. Our aim is always to provide a fun experience that is safe for everyone.

From January 2022, we are taking some additional COVID-19 safety measures which will be in place to keep you and our team safe. We fully comply with Government guidelines and we have carried out risk assessments for all our parks to ensure we are COVID-19 secure.

  • Face coverings will be mandatory throughout the park for everyone aged 11+ EXCEPT while jumping, eating or drinking at a table.
  • Group and session sizes will be restricted to help with social distancing
  • Hand sanitising stations are available
  • Increased cleaning of the park and equipment
  • PPE equipment available for our staff
  • Increased signage throughout the park
  • COVID-19 signage throughout the park - please adhere to our one way systems
  • As per Government advice and guidance on the spread of COVID-19, please note that we have had to introduce a push-pull ventilation system, this means that all our parks will have constant fresh air being fed into the park which also means the park may feel colder than they normally would be. Our buildings will have clean fresh air being regularly circulated throughout trying to prevent the spread of COVID-19 and also any particles settling on the apparatus and equipment.
  • Staff wear face masks for added protection for customers in our reception and café area
  • As a further safety measure we will now be temporarily re-introducing our online briefing which allows you to watch the video online at home, so NO more waiting in the briefing room – waivers will still need completing by all jumpers and preferably prior to attending your session on the day

We would ask all customers that now our new booking system is launched to pre book online, watch the briefing video and sign a waiver before arriving. We also recommend using card/contactless payments at the park, but cash will still be accepted on site.

We can't wait to welcome you to the park! Let's go Giants!

Check Out our New Online Booking System! Watch our educational video and learn the easy new online booking process, keeping you safe and saving you time when you arrive in our Parks!